VanRan’s maintenance services include preventative maintenance, remote monitoring, and on-site repair. Our comprehensive, flexible solutions complement your existing workforce on an as-needed basis or become your complete short-or long-term support.
Our team can put you in direct contact with an engineer when an alarm is generated or a call is made to VanRan. We also proactively monitor systems for alarms and can automatically notify you via email of any issue. Through our customer web portal you are able to track the progress being made on maintenance issues to ensure your problem is being resolved in a timely manner. VanRan offers a variety of different maintenance options including:
- 8×5 or 24×7 coverage
- Remote or on-site coverage
- Software only coverage
- Parts coverage
- Proactive monitoring
- Priority queuing with dedicated toll free line
- Custom service plans
- Emergency response
- Event remediation
- Moves, Adds or Changes (MAC)
- Off-site data storage for system backups
- Firmware updates
- Managed services
Contact us today at (770) 452-9929 to learn more about our maintenance services. With VanRan, you can focus on the core of your business.
